Responsible Gaming Policy
At Malina Casino, we firmly believe that the malina-casino.cloud platform should represent exclusively a source of entertainment. We are committed to promoting a safe environment, protecting the well-being of players and preventing problematic use of our services.
By continuing to browse, you can allow the use of cookies according to your preferences. Where required by law, we will request your consent before activating non-essential cookies.
Absolute prohibition for minors (18+)
The use of our services is strictly reserved for individuals aged 18 or over. It is illegal for minors to open an account or interact with the platform's features. We carry out identity verifications to ensure compliance with this rule.
Cookies are small text files that a site can save on your browser or device. They are often used for the platform to function correctly, to remember choices (for example, language) and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (for example, local browser identifiers) for comparable purposes.
Player protection principles
Gambling should remain a conscious and thoughtful choice. We advise all users to consider the activities offered as a pastime and not as a method to generate income or solve financial difficulties. It is essential to only gamble with funds you can afford to lose.
We use cookies for:
- maintaining the session and enabling essential functions (login, security, fraud prevention);
- improving service performance and stability;
- remembering settings and preferences;
- measuring platform usage to identify errors and optimize the experience;
- where applicable, displaying more relevant content or communications based on interests.
Available control tools
To help you maintain balanced conduct, malina-casino.cloud offers various options configurable directly from your personal profile.
Deposit and loss limits
You can set a maximum limit on the amounts you can deposit into your account or lose within a specified timeframe (daily, weekly, or monthly). Once the limit is reached, the system will block further operations until the period expires.
Session limits and breaks
You can configure time alerts or limit the maximum duration of a login session. Additionally, you can request a temporary break (time-out) during which you will not be able to access your account for a short period of reflection.
Self-exclusion and account closure
If you feel you need to completely stop the activity, we offer the long-term self-exclusion option. This procedure will permanently block access, and we will cease sending promotional material. Alternatively, you can always request the ordinary closure of your account by contacting support.
Strictly necessary cookies
They are essential for the service to function. Without them, some functions would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be deactivated from our preference system, although you can manage them from your browser (see corresponding section).
Performance and analytics cookies
They help understand how the platform is used (e.g., pages visited, loading times, error events). The collected information is usually aggregated to compile statistics and improve the service. Where applicable, they are activated only with your consent.
Functionality cookies
They allow us to remember choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and targeting cookies
If at any time we use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more in line with interests. If we do not carry out interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed by consent, and you can reject it without losing access to essential functions.
Recognizing warning signs
It is important to monitor your behavior. Risk signs include: lying about your habits, neglecting work or family, desperately trying to recover losses, or asking for loans to finance activity on the platform. If you recognize these behaviors, we urge you to stop immediately.
Where applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can change your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of prior use based on your authorization.
Professional support
If you believe you have lost control, it is crucial to seek external help. There are numerous independent and free organizations that offer psychological counseling and practical support to manage problems related to compulsive habits. We encourage you to seek out associations active in your jurisdiction.
You can control cookies from your browser settings. In general, you can:
- open browser settings or preferences;
- look for the “Privacy”, “Cookies”, or “Site data” section;
- choose to block third-party cookies, block all, or allow them;
- delete stored cookies and data;
- restart the browser to apply changes.
If you block strictly necessary cookies, some functions may fail (e.g., staying logged in).
Protection of minors on shared devices
If you share your computer or smartphone with individuals under 18, we recommend not saving passwords and using parental control software to block access to sites unsuitable for minors.
Some functions may rely on external providers (e.g., measurement services, security, or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal functioning of these technologies, but we strive to limit their use to what is necessary and require reasonable standards of security and confidentiality.
Monitoring and training
Our staff receives general guidance to recognize potentially harmful dynamics and provide assistance in activating protection tools. While we cannot replace medical or professional advice, we act in good faith to maintain a balanced ecosystem.
A cookie can be:
- session: deleted when the browser is closed;
- persistent: remains for a defined period or until you delete it.
Its duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
Policy changes
This document is regularly reviewed to ensure alignment with industry best practices. Please consult this page periodically to stay informed about our protection initiatives.
We may update this policy to reflect technical, operational, or legal changes. The current version will be published on the platform with its update date.
If you have questions about the use of cookies or wish to exercise options related to your preferences, please contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, Floor 9, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico