Privacy Policy
Protecting your privacy is a priority for Malina Casino. This document details how your personal information is collected, processed, stored, and protected when using the malina-casino.cloud domain.
By continuing to browse, you may allow the use of cookies according to your preferences. Where required by law, we will request your consent before activating non-essential cookies.
Categories of data collected
To offer you our services securely and efficiently, we may acquire different types of information:
Identity and contact data: first name, last name, e-mail address, phone number, date of birth, and physical address.
Usage data: access logs, visited pages, connection times, and interactions with the platform.
Device data: IP address, browser type, operating system, and unique identifiers.
Transactional data: history of deposits, withdrawals, and gaming activity (excluding full credit card data, which is handled by secure gateways).
Communications: chat logs, emails exchanged with customer support.
Cookies are small text files that a site can store on your browser or device.
They are typically used for the platform to function correctly, to remember choices (e.g.,
language), and to understand how the service is used.
In addition to cookies, we may use equivalent technologies (e.g., local browser identifiers) for comparable purposes.
Legal bases for processing
The processing of your information is based on specific legal grounds. We generally operate on the basis of contract performance (to provide you with access to the platform), compliance with a legal obligation (anti-money laundering regulations and age verification), our legitimate interest (fraud prevention and service improvement) or, where required, your explicit consent.
We use cookies to:
- maintain the session and enable essential functions (login, security, fraud prevention);
- improve service performance and stability;
- remember settings and preferences;
- measure platform usage to identify errors and optimize the experience;
- where applicable, display more relevant content or communications based on interests.
Use of information
We use the collected data for specific purposes. These include account creation and management, payment processing, providing customer support, conducting internal analyses to optimize malina-casino.cloud, and maintaining a secure network environment. If you have given consent, we may use your contact details to send you marketing communications and preferences.
Strictly necessary cookies
They are essential for the service to function. Without them, some features would not be available (e.g., authentication, security, load balancing). These cookies normally cannot be disabled from our preference system, although you can manage them from your browser (see relevant section).
Performance and analytics cookies
They help to understand how the platform is used (e.g., pages visited, loading times, error events). The collected information is usually aggregated to compile statistics and improve the service.
Where applicable, they are activated only with your consent.
Functionality cookies
They allow remembering choices to offer a more consistent experience (e.g., region, language, display settings). They can be activated by our tools or by integrated components, and in certain cases require your consent.
Advertising and targeting cookies
If we ever use targeting cookies, their purpose would be to limit repetitions, measure campaigns, and display content more aligned with interests. If we do not perform interest-based advertising, this category may be disabled or used in a limited way. Where it exists, it will be managed through consent and you can reject it without losing access to essential functions.
Data retention
We retain your personal data only for the time strictly necessary to fulfill the described purposes, or to comply with specific legal and tax obligations provided in our jurisdiction. At the end of this period, the information will be securely deleted or irrevocably anonymized.
Where applicable, you will see a cookie notice that allows you to:
- accept all non-essential cookies;
- reject non-essential cookies;
- configure by categories (e.g., analytics or functionality).
You can modify your decision at any time from the privacy/cookie options available on the platform or by resetting cookies in your browser. Please note that revoking consent does not affect the legality of previous use based on your authorization.
Sharing with third parties
Malina Casino does not sell your personal data. Sharing occurs exclusively with trusted service providers (such as payment processors, hosting services, or identity verification systems) necessary for the site's operation. These entities act as data processors and are bound by strict confidentiality agreements.
You can control cookies from your browser settings. In general, you can:
- open your browser settings or preferences;
- look for the “Privacy”, “Cookies” or “Site Data” section;
- choose to block third-party cookies, block all, or allow them;
- delete stored cookies and data;
- restart your browser to apply changes.
If you block strictly necessary cookies, some functions may fail (e.g., maintaining the session).
International transfers
The servers and providers of malina-casino.cloud may reside outside your country of residence. In case of international data transfer, we adopt adequate safeguards, such as standard contractual clauses or other legally recognized mechanisms, to ensure that the level of protection remains consistent with this policy.
Some functions may rely on external providers (e.g., measurement, security, or integrated functionalities). These third parties may set their own cookies or identifiers. We do not control the internal operation of these technologies, but we strive to limit their use to what is necessary and require reasonable standards of security and confidentiality.
Security measures
We make reasonable efforts and use industry-standard technologies (including data encryption in transit) to protect your information from unauthorized access, alteration, or destruction. However, no transmission over the Internet can be guaranteed to be one hundred percent secure.
A cookie can be:
- session: deleted when the browser is closed;
- persistent: remains for a defined period or until you delete it.
The duration depends on its purpose (e.g., security, preferences, measurement) and is adjusted to be proportional to the objective.
User rights
According to applicable regulations, you may have the right to access your data, request its correction, request its deletion, object to certain processing, or request the portability of your information. You can exercise these rights by sending a formal request to our contact details.
We may update this policy to reflect technical, operational, or legal changes. The current version will be published on the platform with its update date.
Contacts and updates
For any questions regarding privacy or to exercise your rights, you can contact us at the e-mail address: [email protected]. This policy may be subject to change; substantial changes will be communicated to you via the platform or by e-mail.
If you have questions about the use of cookies or wish to exercise options related to your preferences, contact us:
- Email: [email protected]
- Phone: +52 55 4168 2930
- Address: Av. Paseo de la Reforma 222, 9th Floor, Col. Juárez, Cuauhtémoc, C.P. 06600, Mexico City, Mexico
